Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTSAS208 Mapping and Delivery Guide
Maintain ICT equipment and consumables

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency ICTSAS208 - Maintain ICT equipment and consumables
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to maintain the operation of basic computer hardware and peripherals, including the replacement of consumables.It applies to technical support individuals who, while working under a level of supervision, perform mainly routine tasks within an office environment.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the systems administration and support field of work, and include access to:

a site at which equipment maintenance may be carried out

equipment currently used in industry

relevant equipment documentation that may affect maintenance activities.

Assessors must satisfy NVR/AQTF assessor requirements.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Clean equipment
  • Access and verify cleaning supplies for usability on the selected equipment
  • Record maintenance actions undertaken according to organisational procedures
  • Clean equipment according to manufacturer specifications and organisational manuals
  • Ensure basic work health and safety (WHS) principles and guidelines are followed
       
Element: Replace and maintain consumables and supplies
  • Access consumables from storage points and record usage information according to organisational procedures
  • Replace consumables when needed and log the action undertaken
  • Dispose of consumables following environmental guidelines
  • Test equipment to ensure it is in working order at set time periods and according to organisational procedures
       
Element: Maintain equipment
  • Establish which equipment requires maintenance
  • Maintain equipment according to organisational guidelines and manufacturer specifications
  • Document maintenance procedures performed according to organisational guidelines
  • Exercise care to prevent interruption of business activities during maintenance procedures
  • Store unused equipment devices according to manufacturer specifications and organisational guidelines
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Clean equipment

1.1 Access and verify cleaning supplies for usability on the selected equipment

1.2 Record maintenance actions undertaken according to organisational procedures

1.3 Clean equipment according to manufacturer specifications and organisational manuals

1.4 Ensure basic work health and safety (WHS) principles and guidelines are followed

2. Replace and maintain consumables and supplies

2.1 Access consumables from storage points and record usage information according to organisational procedures

2.2 Replace consumables when needed and log the action undertaken

2.3 Dispose of consumables following environmental guidelines

2.4 Test equipment to ensure it is in working order at set time periods and according to organisational procedures

3. Maintain equipment

3.1 Establish which equipment requires maintenance

3.2 Maintain equipment according to organisational guidelines and manufacturer specifications

3.3 Document maintenance procedures performed according to organisational guidelines

3.4 Exercise care to prevent interruption of business activities during maintenance procedures

3.5 Store unused equipment devices according to manufacturer specifications and organisational guidelines

Evidence of the ability to:

clean equipment following manufacturer specifications and work health and safety (WHS) policy and procedures

replace and dispose of consumables according to regulations and organisational policy

test and maintain equipment in working order, following WHS procedures

record activities and actions appropriately.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

identify current industry accepted hardware and software, and manufacturer maintenance guides

describe organisational systems related to storage and retrieval of information and equipment

identify workplace health and safety principles and responsibilities, including ergonomics, work periods and breaks, and conservation techniques

identify chemical storage, control and disposal procedures.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Clean equipment

1.1 Access and verify cleaning supplies for usability on the selected equipment

1.2 Record maintenance actions undertaken according to organisational procedures

1.3 Clean equipment according to manufacturer specifications and organisational manuals

1.4 Ensure basic work health and safety (WHS) principles and guidelines are followed

2. Replace and maintain consumables and supplies

2.1 Access consumables from storage points and record usage information according to organisational procedures

2.2 Replace consumables when needed and log the action undertaken

2.3 Dispose of consumables following environmental guidelines

2.4 Test equipment to ensure it is in working order at set time periods and according to organisational procedures

3. Maintain equipment

3.1 Establish which equipment requires maintenance

3.2 Maintain equipment according to organisational guidelines and manufacturer specifications

3.3 Document maintenance procedures performed according to organisational guidelines

3.4 Exercise care to prevent interruption of business activities during maintenance procedures

3.5 Store unused equipment devices according to manufacturer specifications and organisational guidelines

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Access and verify cleaning supplies for usability on the selected equipment 
Record maintenance actions undertaken according to organisational procedures 
Clean equipment according to manufacturer specifications and organisational manuals 
Ensure basic work health and safety (WHS) principles and guidelines are followed 
Access consumables from storage points and record usage information according to organisational procedures 
Replace consumables when needed and log the action undertaken 
Dispose of consumables following environmental guidelines 
Test equipment to ensure it is in working order at set time periods and according to organisational procedures 
Establish which equipment requires maintenance 
Maintain equipment according to organisational guidelines and manufacturer specifications 
Document maintenance procedures performed according to organisational guidelines 
Exercise care to prevent interruption of business activities during maintenance procedures 
Store unused equipment devices according to manufacturer specifications and organisational guidelines 

Forms

Assessment Cover Sheet

ICTSAS208 - Maintain ICT equipment and consumables
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTSAS208 - Maintain ICT equipment and consumables

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: